Debit Card Maintenance

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Project Description

ATB team members were struggling with an antiquated and complex debit card maintenance tool that was far too time intensive.

Through research we identified pain points with the current debit card maintenance process and worked to streamline and simplify the application in the redesign. 

The new Debit Card Maintenance tool is a big hit with team members. They enjoy using it as it’s speedy, easy to use and a simplified experience. 

I collaborated with a researcher and product owner to identify areas of improvement and new features to meet user and business needs. I also worked with a squad of developers building out the application.

Project Details

  • ClientATB
  • Year2019